Shipping and Returns
Shipping might take longer due to COVID-19.
Your order may take a business day to process.
The Netherlands & United Kindom
Orders to The Netherlands and United Kingdom take 1-2 business days to arrive and shipping is free on orders €22/£22 or more.
For orders with a destination in the European Union, shipping is free on all orders over €22 and usually takes 3-5 business days.
We also ship to The United States. Shipping takes 6-8 days and all orders $28 or more come with free shipping.
The Rest Of The World
For shipping to other destinations not listed above shipping takes 7-10 business days. The order minimum has to be at least €30 and all orders €75 or more come with free shipping.
If you're from Greece, Cyprus or Albania, please contact our local distributor at www.imperialfeet.gr.
If you're from South Africa, please go to www.easemobilespa.co.za to purchase Imperial Feet products.
Additional duties and taxes may apply depending on the rules and regulations of your country.
Return & refund policyWe have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it in, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you instructions on how and where to send your package to. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at email@example.com.