Shipping and Returns
At Imperial Feet, we aim to deliver your order as quickly as possible.
Processing Time
All orders are processed within 1 business day.
Delivery Times
Delivery times are estimates and may vary depending on the destination, carrier, customs clearance, and other circumstances outside our control.
The Netherlands & United Kingdom
- Estimated delivery: 2-3 business days
European Union
- Estimated delivery: 2ā3 business days
United States
- Estimated delivery: 2ā3 business days
Rest of the World
- Estimated delivery: 3ā10 business days
Shipping Costs
We offer free shipping on orders of 49.95 or more, based on the currency displayed at checkout.
For orders below this amount, shipping costs are calculated automatically at checkout based on your delivery location.
Fulfillment and International Orders
We ship your order from the fulfillment location that allows us to deliver it as quickly and efficiently as possible. Depending on your location and stock availability, your order may be shipped from a local fulfillment center or from another country.
Orders shipped across international borders may be subject to import duties, customs fees, VAT, GST, or other local taxes and charges. These charges are determined by the customs authorities in the destination country and are the responsibility of the customer.
Import duties, taxes, and customs charges are not included in the product price or shipping costs unless explicitly stated at checkout.
Returns & Refunds
We offer a 60-day return policy, giving you plenty of time to decide if your purchase is right for you.
How to Start a Return
To initiate a return, contact us at:
service@imperialfeet.com
Once your request is approved, youāll receive instructions on how and where to send your item.
Damaged or Incorrect Items
Please check your order upon arrival.
If your item is damaged, defective, or incorrect, contact us immediately so we can resolve the issue quickly.
Exchanges
The fastest way to get a different item is to:
- Return your original item
- Place a new order once your return is approved
Refunds
Once your return is received and processed, your refund will be issued to your original payment method.
Please note:
- Processing times may vary depending on your bank or credit card provider.
Need Help?
If you have any questions about shipping, returns, or refunds, feel free to contact us:
service@imperialfeet.com